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What sort of business do you want?

Find your idea,then do something about it.

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How old is an entrepreneur?

Successful businesses can be started by entrepreneurs of any age.

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An outbreak of common sense

Businesses need to earn profit, not grow at any cost.

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Change always presents opportunity

Change is a fact of business life. Make the most of the opportunities it provides.

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Dropbox and the post-unicorn era

Forget unicorns and pandas. Focus on business fundamentals for long-term success.

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Who does Agile benefit most?

There are many ways to create and develop new business ideas and software. Agile is simply one of them.

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Is the big new idea overrated?

Invention and innovation are both essential for prosperity, but they are not the same.

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Missed proposal opportunities

What are the top ten most common mistakes that suppliers make when responding to an invitation to prepare a proposal?

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Microsoft, LinkedIn, fear and advertising

Microsoft’s agreed all-cash acquisition this week of LinkedIn for a price tag of $26.2 billion is staggering. But why would anyone pay 50% more than the share price for a struggling business?

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What's your business good at?

Support functions are not a substitute for the soul of a business. Forget the basics of why you're in business and you'll lose a lot of customers and a lot of cash.

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What makes great customer service?

Delivering great customer service is not difficult; it simply takes a focus on the basics, hard work, and authenticity.

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